Tales Of Leadership: SPEED

Hospital. Do you know how long it took to build a house in 1960? The better part is six months. Isn't that unbelievable? To think about that in 1960, it took about six months to build a home. Do you know how long it takes to build a home today? Custom built everything from the footings to the drywall to the beautiful woodwork and everything that's being built. Think about this, 90 days. So you've already cut down the timeline to build a home, a custom home in the United States, down in half with resource tools, 3d cutting and all that other good stuff, what's going to end up happening is you're ultimately going to be able to start breaking down homes and building homes probably within a month.

Right? And why? Why am I saying that today? Is because speed ultimately in business. Speed ultimately in business is what's going to win and what's going to continue to win. So when you have issues that you're faced with at your organization, maybe it's customer service, maybe it's, you know, distribution channels, maybe it's how you handle your performance review plans. But whatever that is, you are ultimately going to have these problems that come up that you are going to need to face with an expedited speed.

Why? Why is speed so important to organizations? We live in a McDonald's world where people want it and they want it right now. So when that's the world we live in, we have to deliver at a different level of speed. So again, I'm just using homes. For example, homes are literally in the last 60 years, have cut down in half on how long it takes to build a home. Right? Same size square, same square footage. All the things to the flip side of the coin, we now have an abundance of resources that we've never had.

We have an abundance of resources that we've never had at our fingertips that now we need to expedite and deliver at an exponential rate at our companies. So when we have feedback, real time, that comes to our organization for customer service, maybe it's a stay that somebody had at an organization, maybe it's how somebody, you know, the food that they ate at our company or whatever that looks like. But when they have these situations or these issues and they're delivering this real time feedback, customer service used to be able to take a set amount of time that individuals could ultimately change, grow, do what they needed to do internally as well as externally, and message all the things.

But what's different is the speed to communication, not only within your teams, but to the outside world. If something's happening within your organization, that is not going well. Tell. Trust me when I tell you, five other people know that. Like now, right? Whether it's your hiring and firing practices, whether it's the customer service that you're dealing with, for those individuals that you get the privilege to serve within your companies, all of those things are real. Speed is real. I cannot stress this enough.

Your company needs to act swiftly. It needs to go fast, and we need to race to get the answers that we need to for our company, for our employees, for our people. Gen Z ers are not going to wait weeks for answers. It's not going to happen. So again, I cannot stress this enough. Please be prepared. Please be ready to deliver as fast as you possibly can within your company so you can execute at a very high level and at a critical mass, which is speed. So again, speed. Speed. Speed. Speed to execute.

Speed to work with your teams. Speed to get to the answers. Speed deliver for your customers. Speed to deliver for your team. Speed to deliver for your company. Have an amazing day. Take care of y'all. Bye.