Explores positive emotions in the Puma workplace well‑being model, showing how humor, validation and simple greetings open communication and support engagement. It also covers how virtual cues convey emotion and why leader consistency matters.
The Puma model for workplace well being. Building engagement, building relationships, the meaning and achievement and appreciation in the workplace. Today we'll start off with positive emotions.
positive emotions are really built to promote employees work engagement. Positive emotions like humor, or like the validation can make people open up. But if you're showing negative emotions as a leader or high volatility, no amount of positive emotions can overcome the variability. How can we create a positive workplace?
Hello, Cadre crew. Good start to the afternoon here on your Monday here. First day of the work week. Back at it. And today I'll be talking a bit about what I started last week with the Puma model for well being. This is the positive emotions. Building engagement, building relationships, the meaning and achievement and appreciation in the workplace. The Puma model for workplace well being. And today we'll start off with positive emotions. Hi, Shannon, how's it going? Let's start with positive emotions.
Who enjoys positive emotions in the workplace? I'm sure everybody can. Everybody does. And if you want to put some of your positive emotions that you like to see in the workplace, whether that's being joyful, enthusiastic, love, the caring, if you have any others, throw it in there. Happiness, excitement, satisfaction. Positive emotions are really built to promote employees work engagement. Humor is a great one. It can provide light during a boring work week or during a boring meeting. So while positive emotions, just like humor, can make people open up.
Good morning is a great one, Jules, because it shows that you care about each other. Validation, that's good for uniqueness and that can make people feel good about themselves and the work that they do. Or positive emotions like humor, or like the validation can make people open up. It can make people more open to communicating, while negative emotions will close people down, just like with any situation, positive emotions, like around your friends, you're going to be more open. With negative emotions, you're going to close yourself off.
And that's the same way in the workplace. So. And it's another thing to note that just like I'm talking to over a live stream, positive emotions can transfer over video, over Zoom calls, it can transfer over email and how you send emails. Even in a virtual world, positive emotion plays a big role with how you interact with each other in the workplace and building that well being. And why is it so important? Positive emotions can really, as we said, open up people. But if you're showing negative emotions as a leader or high volatility, where you're going back and forth between positive and negative emotions, no amount of positive emotions can overcome the variability and the volatility of the emotions.
People are going to still feel on edge, even if you're showing those positive emotions, because they don't know when you're going to flip back to negative emotions. So it's important to be consistent. And when you're consistent and people can expect to have more of a positive emotion culture and environment, those negative emotions that you might display every now and then, those won't have as much of an effect on your employees. They're not going to see that as you. They're not going to, it's not going to affect their performance.
And this has all been shown research where leaders who have a consistent performance of positive emotions, their negative displays, don't have much of an impact. And it's also been shown that these negative emotions, like anger with leadership, has been shown a lot more and is expressed more than, than positivity. Now, this research was a little bit older, and we all know that over the past ten years or so, especially after COVID, things have been changing. And that's a good sign where leaders are being more positive based with their feedback, with their encouragement.
So how can we create a positive workplace? One is to be aware of the norms and the basic assumptions. We all know what culture is, and that's the shared values of the organization. So if you're aware of those shared values, what are the norms that people think is acceptable for emotions? And changing that yourself, by just displaying positive emotions and encouraging others not to be positive, but by being positive, that can rub off on them other things, is to be self aware of yourself. Not just of the situations, but of yourself.
Like I said, being more positive, being aware of your emotions, especially as a leader, your emotions get passed throughout the whole organization. So by having more positive emotions, more positive emotions are going to be passed through throughout the organization, and the same vice versa. If you're having negative emotions and you don't just need to be a leader, but just like I forgot who said it earlier, Jules said, saying good morning to everyone before you settle into your desk, that can just be a good way to start the day for everyone in the company.
Another way is to be aware of your body language and pay attention to that. I know that a lot of us, when we're on Zoom, we kind of just watch ourselves in the corner and what do we look like? So look at your body language. Is it showing open? Is it showing that you're actively listening? And this can be a good indicator and a good way to show positive emotions in another way. If you're a leader, you might be in a better situation, but you can still do this as an employee, is to talk to team members who might be negative, and that might be a little scary.
But if you just show them and tell them how their negative emotions are affecting the rest of the organization and the people around it, this is a form of feedback called impact feedback, where you're showing them the impact that they're having, and it's very objectively shown, and that's a good way to show and neutralize negative emotions. And so that's all that I had for positive emotions and hopefully learned a little thing and you could take it with you throughout your week here. And stay tuned for more Cadre lives.
We got JC coming up at 1230 soon. Talking about bold followership. David Everett's at 02:00 later this afternoon. And tonight is Darrell Glaze at five. Five when you get off work. So have a great rest of your day. Thanks for joining the live and spread some positive emotions this week. Bye.
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