Doctor D explains how to face organizational challenges by distinguishing incidents from underlying issues, dissecting contributing dynamics, and digging into discovery to identify root causes and necessary changes.
An incident is usually an indication of a larger issue. You can address the incident and not necessarily tackle the issue. Define the challenge, dissect the dynamics, and dive into the discovery of the details that will help you face and overcome challenges.
Good afternoon and happy Thursday. This is Doctor D. Talking to you today about facing challenges or facing organizational challenges. The reason I think this topic is so important is because obviously, all of us, as leaders in our own right, face challenges, whether it's personal, whether it's professional, whether it's organizational. And so one of the things that I always like to highlight, and I think it's very important when facing challenges, is to first adequately and accurately define the challenge.
Many of us, when we are faced with challenges, we think about the symptoms, or we treat the symptoms, but we never actually get to the disease. And what I mean by that is a lot of things happen, a lot of incidents happen. And so when we think about tackling issues or tackling incidents, we conflate the two. An incident is usually an indication of a larger issue, and those are two separate things. You can address the incident and not necessarily tackle the issue. And so I want you to be cognizant of both.
Yes, address the issue and also tackle the incident, whether it's in the moment, on the spot, but then make sure whatever is causing the incident, which is usually an underlying issue, gets addressed as well. And make sure you don't conflate the two. Secondly, I think you have to dissect the dynamics that are associated to both incidents as well as issues. And those dynamics can be very extensive or they can be very simple. And so making sure you're looking at all of the variables, all of the factors, all of the contributing dynamics related to an incident as well as an issue.
Issues usually are institutional or systemic or systematic in nature. Incidents are usually reactions and responses, something a little bit more simplistic, where you know, and not necessarily as complex and not necessarily as deep, or goes to the depth of issues. And then the final piece is dive into the discovery. Love. Digging into what's causing, what's creating, what you can do, what changes need to happen, and what changes need to occur because of this incident or because of the issue. If it doesn't challenge you, it won't change you.
And so that's what I want to leave with you today. When facing organizational challenges or personal challenges, look at it as an opportunity to create and affect change. Define the challenge, dissect the dynamics, and dive into the discovery of the details that will help you face and overcome challenges. I'm Dr. D, and I'll see you next week.
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